We are committed to initiatives that benefit our team, customers and the communities in which we operate. We believe that caring for the environment is a global responsibility and everyone must help to make a positive impact on the planet.
We actively seek to minimize our impact regarding our use of paper, packaging and energy. We pursue this initiative by reusing and recycling glass, paper, metal, plastic, and textiles as much as possible. We hope to increase our impact in this regard by partnering with suppliers and other businesses who conduct their operations in a similar fashion. Reducing our carbon footprint has resulted in cost savings that allow us to keep our prices competitive and offer better value to our customers.
In the interest of responsible forest management, we use bags made from 100% recycled paper, do not produce paper catalogues, nor do we offer decorative packaging such as tissue, ribbon or ink-printed bags. In 2017, we switched to logo-free bags to reduce the environmental impacts printing dyes may have in the event our bags are not recycled when they reach the consumer’s home.
Each evening, we set our non-operational lighting to 15% of those lights used during operating hours. The lights we do leave on act as a security measure for staff exiting the premises. We are actively switching our lighting systems to energy-saving LED bulbs and we turn off our point-of-sale equipment each evening.
We support the communities in which we operate by partnering with charitable organizations and actively participating in improving community well-being. We also support our community by employing residents and paying taxes that contribute to our municipality.
We have committed to providing a work environment free of harassment and discrimination. An open-door policy is key to the healthy development of our team at Houghton Creek. We believe this policy provides the ideal environment for the collaborative development of best practices and policies regarding our team, creative vision, purchasing quality, as well as implementation of workplace health and safety standards.
We offer a full refund within 7 days of purchase on all regular priced merchandise. Merchandise reduced in price will be considered final sale at time of purchase.